Support

Securis Support

Securis 1.0 - Privacy & Security Audit

Need help with Securis? This page covers common questions and troubleshooting steps.

View Securis on the App Store

Common Topics

• Understanding your security score
• Reviewing recommendations and fix steps
• Exporting a PDF report
• Restoring a Securis Pro purchase
• Clearing local scan history

Troubleshooting

1. Make sure your device is running iOS or iPadOS 17 or later.
2. Close and reopen Securis if a screen appears stale.
3. Run a new security check from the Home screen.
4. If Securis Pro is not active, open Settings in the app and tap Restore Purchase.
5. If scan history looks outdated, use Clear Scan History in Settings and run a new check.

About Securis Checks

Securis provides privacy and security recommendations based on available system signals and user-guided checks. It is not an antivirus and does not scan the entire device.

Contact Support

For support, open a GitHub issue or contact the support address listed by the developer.

Open a support issue on GitHub

When contacting support, include:

• Your device model
• Your iOS or iPadOS version
• Your Securis app version
• A short description of the issue
• A screenshot if it helps explain the problem