Support
CleanHref Support
Need help with CleanHref? This page covers common questions and troubleshooting steps.
Common Topics
- Cleaning a pasted URL
- Cleaning multiple links with Batch Clean
- Using the iOS share sheet extension
- Reviewing removed tracking parameters
- Copying clean links as URL, Markdown, HTML, or domain text
- Managing local history and custom tracking rules
Troubleshooting
- Make sure your device is running iOS or iPadOS 17 or later.
- If a link does not clean, confirm that it is a valid HTTP or HTTPS URL.
- If a parameter remains, it may be required for the destination page or not yet included in CleanHref's conservative rules.
- If the share extension does not appear, open the iOS share sheet, scroll the app row, and choose More to enable CleanHref.
- If copied output looks outdated, clean the link again and copy the latest result.
About Link Cleaning
CleanHref removes common tracking parameters and some known redirect wrappers while preserving parameters that may be required for the link to work. This conservative approach helps avoid breaking links.
Contact Support
For support, open a GitHub issue or contact the support address listed by the developer.
Open a support issue on GitHub
When contacting support, include:
- Your device model
- Your iOS or iPadOS version
- Your CleanHref app version
- The link or parameter that did not clean as expected, if you are comfortable sharing it
- A short description of the issue
Support will be hosted through the CleanHref GitHub Pages repository.